The Beauty Testers offers in-home product testing and detailed feedback reports for brands who make skincare, cosmetics and related products.
Our consumer perception service offers experienced, rigorous testers to trial your skincare, cosmetics or other personal care products from the comfort of their homes, and provide honest feedback to you and your brand, which we will present to you as a detailed feedback or assessment report.
The service is open to both prototype / in-development and finalised / on-the-market products.
First things first …
Please take a look at our competitive prices, to see how our fee structure works, or get in touch to discuss your needs with Alex, so that between us we can decide what is best for you and your brand, particularly in terms of numbers of testers for your product(s) and the questions you wish to set for them.
What we will need from you
Your samples for testing must be sent to us at our Bristol offices by signed-for or recorded delivery, either by courier or Royal Mail. Our address will be supplied once you book the service.
Samples can be submitted in unmarked or unlabelled packaging, but guidance for testers — including instructions and ingredients — will be needed, although these can be supplied by email.
The samples must be sent to us parcelled and packaged in mail-ready boxes (not envelopes) in preparation for posting out to testers, once we affix postage labels to them.
Brands can remain anonymous to testers if they wish.
The testers
Once we have identified the most appropriate testers on our databases according to your requirements, we will contact them to ensure they are willing and able to test the product(s).
We will then send them the products, with your instructions, and ask them to begin trialling.
If testers have questions during the allocated testing period, we will contact you for clarification.
At the end of the testing period, testers complete questionnaires, set by you, or according to your specifications.
Direct contact with our testers is not offered, but if any clarification on eventual feedback is required, we will liaise with them on your behalf.
The Report
Once the tester feedback has all been received and collated, we will provide you with a feedback report in the format you require, typically a blend of percentage or other data and text feedback.
Our aim is to provide you with all tester feedback within two weeks of completion.
‘
Approved’ Logo
Although not an award scheme, The Beauty Testers do offer at no additional cost an ‘Approved’ logo (pictured right) to brands whose products perform above or equivalent to a level typically associated with a medal-winning product in our Awards programmes. There is no additional cost associated with participation and use of this logo.
NB. In order to be considered for an Approved logo, a minimum of six samples / testers will be required, and products submitted must be finalised versions available on the market. Prototypes or unfinished products are not eligible for consideration.
Please enquire for further details and conditions of use.
T&Cs
The Beauty Testers (t/a Free From Skincare Awards Ltd) reserves the right to withdraw products from testing in the event of multiple tester adverse reactions.
Should only one tester react, we will find a replacement tester at no additional cost.
Brands submitting their products for testing are required to have their own public and products liability insurance, and in purchasing this service warrant to do so.
Brands agree to make no attempt to directly contact any of our testers, either privately or via social media channels, either before, during or after the testing process.
The testing service operates independently of the Free From Skincare Awards and the Fragrance Free Awards, which we also run. If tested products are subsequently entered into either Award, they will be submitted to different testers, and feedback / results may be entirely different.
Please note that this is a consumer feedback testing service, not a laboratory testing, stability testing, safety testing, claims substantiation, nor cosmetic regulatory compliance vetting service.
Questions / Orders
Please get in touch with Alex at the Beauty Testers here. If you would prefer to chat, please ask for his number.
